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Thomas S. Caldwell, C.M.

Let’s discuss networking. What do you do when you meet someone at an event and they give you their business card?

Posted: January 6, 2020
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A transcript of this episode is available below, modified for a more enjoyable reading experience. For more posts exploring the ideas we talk about in the episode, check out our Related Reads links.

Your Host
Thomas Caldwell
Thomas S. Caldwell, C.M.

Chairman & Founder, Director

Thomas S. Caldwell graduated from McGill University in 1965, and has been actively involved in the investment industry since that time.
Mr. Caldwell is Chairman of Caldwell Investment Management Ltd., an organization founded in 1990. Caldwell Investment Management Ltd. is a diversified investment company providing investment management to a broad spectrum of investors throughout Canada.
In 2014, Mr. Caldwell was inducted into the IIAC Investment Industry Hall of Fame.
Mr. Caldwell is CEO and a Director of Urbana Corporation, a publicly traded investment company and Chairman of the Canadian Securities Exchange (“CSE”), “The Exchange for Entrepreneurs”. He also serves on the Board of the Conference of Defence Associations Institute in Ottawa. Mr. Caldwell was appointed Honorary Lieutenant-Colonel of The Lincoln and Welland Regiment in January 2014.
Mr. Caldwell is a past Governor of the Toronto Stock Exchange and one of the leading experts in capital markets, particularly in trading environments. He is recognized as one of the world’s foremost investors in securities exchanges. Mr. Caldwell manages the investment pools he is responsible for on a value/strategic overview basis.
Caldwell Investment Management Ltd. and its affiliates were the second-largest owners of the New York Stock Exchange prior to the NYSE’s demutualization.
Mr. Caldwell has, through his career, been actively involved in addressing social and community needs.
He was awarded Her Majesty’s Golden Jubilee Medal in 2002 for his activities on behalf of Canadian Veterans. In 2003 he was appointed a Member of the Order of Canada for his work in assisting those in need as well as contributing to institutions working to better the lives of others. In 2012, he received Her Majesty’s Diamond Jubilee for his efforts on behalf of the disadvantaged.
Mr. Caldwell and his wife Dorothy have been married since 1966 and have two sons, Brendan and Theo, and four grandchildren.

00:10 Well firstly I'm in sales investment business. The whole object of any sales is to be relevant in people's lives. So I found myself doing this and I've mentioned it to other sales people as well that when you get someone's card.
00:26 Very often we just go back to our office put it in our database or leave the card in our drawer and just don't follow up when you get a card or exchange cards with someone at a social event. The best thing you can do is follow up the next day just sending an email or a note and saying enjoyed our conversation maybe touch on something. So he or she remembers there's a person behind that card that they have in their hands.
00:53 It's the first step to establishing a relationship and becoming relevant in people's lives. It's a courtesy as a matter of fact. Follow up on the card.