Part of sales is being relevant in people’s lives. What do you do to be helpful to others?
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Thomas S. Caldwell, C.M.
Chairman & Founder, Director
Thomas S. Caldwell graduated from McGill University in 1965, and has been actively involved in the investment industry since that time.
Mr. Caldwell is Chairman of Caldwell Investment Management Ltd., an organization founded in 1990. Caldwell Investment Management Ltd. is a diversified investment company providing investment management to a broad spectrum of investors throughout Canada.
In 2014, Mr. Caldwell was inducted into the IIAC Investment Industry Hall of Fame.
Mr. Caldwell is CEO and a Director of Urbana Corporation, a publicly traded investment company and Chairman of the Canadian Securities Exchange (“CSE”), “The Exchange for Entrepreneurs”. He also serves on the Board of the Conference of Defence Associations Institute in Ottawa. Mr. Caldwell was appointed Honorary Lieutenant-Colonel of The Lincoln and Welland Regiment in January 2014.
Mr. Caldwell is a past Governor of the Toronto Stock Exchange and one of the leading experts in capital markets, particularly in trading environments. He is recognized as one of the world’s foremost investors in securities exchanges. Mr. Caldwell manages the investment pools he is responsible for on a value/strategic overview basis.
Caldwell Investment Management Ltd. and its affiliates were the second-largest owners of the New York Stock Exchange prior to the NYSE’s demutualization.
Mr. Caldwell has, through his career, been actively involved in addressing social and community needs.
He was awarded Her Majesty’s Golden Jubilee Medal in 2002 for his activities on behalf of Canadian Veterans. In 2003 he was appointed a Member of the Order of Canada for his work in assisting those in need as well as contributing to institutions working to better the lives of others. In 2012, he received Her Majesty’s Diamond Jubilee for his efforts on behalf of the disadvantaged.
Mr. Caldwell and his wife Dorothy have been married since 1966 and have two sons, Brendan and Theo, and four grandchildren.
|00:09||Well I think to be relevant you've got to really get out of yourself and think about other people have other people whether it be a prospect or a customer or just a friend on your mind thinking. What can I do to help them in their lives and what that means is translating what you see or what you hear.|
|00:30||And I don't mean gossip here into a benefit to others. What positive can you add if you say oh Harry could use this or this might be helpful to Susan or whatever it's that type of mindset to get out of your own issues your own day and say What can I do to benefit others and customers will come from that whatever your business is and it's not doing it with an ulterior motive it's doing it and focusing on helping others.|